Repair starts with the right diagnosis
Most repair enquiries begin with a symptom, not a part number. USP&E engineers work back from the symptom to the root cause, so you pay to fix the fault and not just the alarm.
If a replacement is the better answer, check what is ready to ship in the USP&E inventory.
Get in touch
Request a callback
Leave your details and an engineer will call you back about your fault.
Contact form ›What helps us diagnose faster
- Make, model, rating and running hours.
- The symptoms, alarm codes and when they started.
- The date and scope of the last overhaul.
- Where the set is, and how easy it is to reach.
- How long you can be without it.
Useful reading before you write
Our offices
USP&E works from six offices in the USA, the UK, South Africa and China, and is certified to ISO 9001 and ISO 45001.
Colorado Springs
1755 Telstar Dr, Suite 300, Colorado Springs, USA
Knoxville
800 S Gay St, Suite 700, Knoxville, USA
London
162-168 Regent Street, London, UK
Johannesburg
22 Kildoon Rd, Bryanston, South Africa
Cape Town
31 Brickfield Road, Woodstock, South Africa
China
No. 1 Ningzhou Road, Wuxi, China
Certified and accountable
A repair is only finished when the set carries its load again. USP&E proves the work with testing and stays available if the plant grows beyond the repair.
Set down and the clock running?
Call +27 10 822 2324 or email info@uspeglobal.com and describe the fault.